What if my account runs low?

First, you will receive a low balance alert by text, email, or phone. You decide the method at which you want to be notified. This alert will give you time to purchase more electricity. If your account balance falls below zero in a day, unless a payment is made, on the next day, your meter will stop, and the power will turn off. However, purchasing more electricity is easy, and there are no late, disconnect, or reconnect fees. Once a payment is made, your service will be restored automatically. You can pay 24 hours a day by phone or online, make a payment at our office, or pay cash at one of several participating businesses that participate in CheckOut by PayGo.