Pee Dee Electric

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FAQ's

What is an electric cooperative?

An electric cooperative is a not for profit electric utility that is owned by the members it serves.
What information do I need when applying for service?

To apply for service at a location currently being served by Pee Dee Electric, we will need the physical address of your location, driver's license, a social security number and mailing address. For an existing service, we will need the meter number (7-digit number located on the face plate of the meter) for the desired location. The apply for new service form is available for your use.

Applicants may apply for "new" service by either calling or visiting our office. We will need the following information at the time application is made: a name and address for where you want the bills mailed, driver's license, and social security number. An appointment will be scheduled for our Staking Technician to make a site visit to assess what will be necessary for construction of the service. At that time, a work order will be generated to begin the process.
Will I need to pay a security deposit?

A security deposit will be collected in advance of service connection or at any subsequent time when the cooperative determines that a deposit is needed to ensure payment of bills. As an alternative, the cooperative will accept: 1) a satisfactory credit risk assessment acceptable to the cooperative 2) a parent who is a member in a good standing may guarantee payment of their child's bill.
What is a facilities charge?

The facility charge that appears monthly on your electric bill pays for the cost of equipment and maintenance at your home. This includes: cost of the meter, transformer and wires that carry the electricity to you.

Maintenance of the lines that carry the high voltage from the substation to the transformer is also covered by this charge. Maintaining rights-of-way and inspections are covered under these costs as well.
What is a fuel factor?
Pee Dee Electric’s rates have a base cost for the price of fuel to generate electricity built into the rate structure. This price of fuel fluctuates from month to month.
It is important to remember that the monthly rate for electricity does not change; however the cost to produce the energy does change. In months where the cost of fuel may be higher, the adjustment will be seen as an added cost based on the amount of power used. In the months where the cost of fuel is less, the adjustment will be seen as a credit on the same basis.
What is a Member in Good Standing?

A Member in Good Standing is any Member who has fulfilled all obligations for any and all accounts under the Member's name and who, within the previous 24 months has had: 1) not more than two delinquent billings, 2) no involuntary disconnections, 3) no returned checks, and 4) no violations of meter tampering.
Can my bill be more consistent or the same each month?

Our Budget Billing program is great for those on a fixed income, or anyone who just wants to be able to plan ahead. Budget billing is available to customers who have been with us for at least a year and their account is in good standing. We average the bill for the last 12 months and make that your standard payment until October. In October, we average your bill for the last 12 months again. If an adjustment needs to be made, you could be issued a refund or required to pay additional amount, depending on your power usage.
My bill seems high! Can my meter be checked?

In most cases, unusually high bills are a result of seasonal changes in energy uses or problems with appliances. It is rare to have a meter running faster than actual power usage. If you feel that your meter is not correct, contact a Customer Service Representative at our office. They will analyze your energy usage history, especially during the same time last year and offer guidelines for energy efficiency. If you want to have your meter tested, there is a meter test charge of $50. If the meter test shows a meter is faulty, we will change the meter, adjust your bill, and refund the meter test charge.
What maintenance does Pee Dee perform to the right-of-way or the area around the lines on my property?

Pee Dee Electric will maintain the right-of-way in an effort to rid any possible items that may interfere or threaten to endanger the operation or maintenance at the Cooperative’s lines or system. This means cutting, trimming, or spraying herbicides to control growth of trees or shrubbery located within the right-of-way. The Cooperative will remove any debris resulting from this maintenance.
Why do fossil fuel costs impact our electric rates?

The answer is quite simple--fuel is used to generate electricity. Coal, which is used to produce 51.7% of the nation’s electric power, has steadily increased in cost in the past couple of years. Natural gas is currently used to generate 15.9% of electricity in the United States. More than 90% of the power plants to be built in the next 20 years will likely be fueled by natural gas. Therefore, an increase in the cost of coal and natural gas increases the price of electricity.

FAQ's

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